At Firefly Solar, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, fireflysolar.ca. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
 

1. Information We Collect

We may collect and process the following types of information about you when you use our website:

• Personal Information: Information that you provide directly to us when filling out forms on our website or contacting us, such as your name, email address, phone number, physical address, and other relevant contact details.

• Technical Data: Information about how you access and interact with our website, including your IP address, browser type, operating system, and browsing behavior.

• Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage, and deliver tailored content.

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2. How We Use Your Information

Firefly Solar uses your information to:

• Respond to inquiries, provide quotes, and offer products or services you have requested.

• Improve our website’s functionality, performance, and customer experience.

• Send important updates, notifications, or promotional information relevant to our products and services, if you have opted to receive them.

• Comply with legal obligations and ensure our site’s security.

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3. Sharing Your Information

We may share your information with third parties only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, under strict confidentiality agreements.

• Compliance with Laws: We may disclose your information if required to do so by law or in response to valid requests by government authorities (e.g., court orders or subpoenas).

• Business Transfers: If Firefly Solar undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new ownership as part of our business operations.

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4. Data Security

We take the security of your information seriously. We use industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

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5. Your Rights and Choices

You have the following rights concerning your personal information:

• Access and Correction: You may request access to or correction of the personal data we hold about you.

• Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe link in the emails or by contacting us directly.

• Cookies: You may disable cookies through your browser settings; however, this may affect the functionality of our website.

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6. Links to Other Websites

Our website may contain links to external websites that are not operated by Firefly Solar. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of these websites before disclosing any personal information.

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7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we will indicate the effective date at the top of the policy. We encourage you to review this page regularly to stay informed about how we are protecting your information.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Firefly Solar
Email: info@fireflysolar.ca
Phone: +1 888-912-9462

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.